Inpatients at the practice are kept in a comfortable environment where they are monitored and treated commensurate with the animal’s condition, by persons with the requisite level of knowledge and expertise. Before leaving an animal at a practice, the owner, keeper or carer will be made aware of the level of supervision that will be provided to the animal, particularly the level of supervision outside normal working hours.
Protocols for in-patient care are in place for all staff who are responsible for the care of in-patients.
McPhersons Veterinary Practice provides 24 hour on site emergency service for registered clients. This means that in an emergency, you telephone us on our normal contact number to receive instructions on how to contact the duty veterinary surgeon, (please note that the on call vets number changes on a regular basis) and will be seen at our surgery by our usual veterinary staff. Similarly if your pet needs to be hospitalised overnight, it will be cared for at the practice by our staff. The practice has overnight facilities for the staff should a patient require intensive overnight care.